Other Products and Services
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Cash back redemption

I recently upgraded my Samsung s8+ to the Samsung s9+. One of the insensitives for an upgrade was a cashback offer of £100. However after following the steps provided, I seemed to hit a wall. One of the requirements (of many) is having a document wit...

lewt94 by Level 1: Joiner
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OTP

Hi I'm not receiving my OTP (one time pass code) which I get by text, when using my debit card to make payments. Bank says they've been sent and so does visa verification. They are blaming my network. And it has only happened since the 02 crash last ...

Loulou by Level 1: Joiner
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Resolved! O2 family boton.

Hi douse anyone know if the o2 family boton still works becaue I am trying to set it up and it won't work?

Luke30 by Level 7: Part Timer
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Claim my insurance

On the day 7 December had an accident with my phone and contacted the service customer 10th to make my claim. Couldn't I helped eventually turn off the phone. In the 18th December went to a store your and asked helps an employee, which contacted new ...

Resolved! Internet

How do i remove the age restriction from my internet browser it wont let me on websites that are age restricted?? Can i do this off the 02 app?

Steph1234 by Level 1: Joiner
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Resolved! Outage Compensation

Hi, I thought the 02 customers were being giving a few pence of their bills for the day of data outage? I can't see this on my bill - is this the case. Giffgaff offered you to give it to charity but haven't heard anything from 02 - anyone know anythi...

BeaBea by Level 1: Joiner
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Issues claiming free Huawei tablet

Hi - I was wondering if anyone could help me? I tried to claim for the free tablet after purchasing the pro 20... I've waited 30 Days and the form is constantly rejected by the website saying that the IMEI number is invalid. It's definitely not! Any ...

Andyman by Level 1: Joiner
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Resolved! Voicemail not working

Recently discovered my voicemail wasn't on. I dialled 1750 and enabled it but the issue I have is that when I dial my mobile from another phone and then reject it it carries on ringing but never reaches the voicemail. The call is however disconnected...

conor2209 by Level 1: Joiner
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