Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Huawei Claim promotional Tablet

I have waited 30 days from the date of purchase of my Huawei P20 pro phone, and tried to claim my free tablet on the web site, and each time its rejected my application form, it appears other people have had the same problem.Could anyone tell me when...

Resolved! Parental bloocking

How can I turn of parental blocking

Netflix

I’ve just went and changed my tarrif and should have 6 months free with Netflix but it comes up as number not eligible

Receipt

Is it possible to get a copy of my receipt from the o2 shop dating back to 2014

Resolved! Unable to claim free huawei tablet. - help please

I am trying to claim my free Huawei tablet, but the link provided by the O2 shop is not recognized. Does anyone know how I go about claiming it pleasemany thanks in advance...

Resolved! Withheld number calls

I'm receiving calls from a private number every half hour. It's withheld. How can this be stopped?

Resolved! Proof of purchase

Trying to get a proof of purchase email from o2 for the cashback offer, they insist they've sent it three times now. I haven't recieced it

Resolved! O2 Rewards

02 REWARDS: You get a text and sign in, insert your mobile number and the put in the code that they have just sent texted to you (One minute ago). Congratulations you are then told the code it not valid and then you are locked out. Very Good Service!...

Resolved! Free tablet

How do I claim my free tablet included in my recent order?

Resolved! Swapping iphones, but different sized SIM

Need to swap phones (stood on my old one). I'm moving from one hand me down iphone to another. The sim in the new iphone is an ee and smaller than my old iphone 4. The sim cards are different sizes, so I can't just swap them. I've managed to move ove...

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