Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! chat

hianybody have any idea why chat is down and how long till it's up and runningcheers

jimro by Level 1: Joiner
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Resolved! O2 Chat not working?!?

I have been trying for the last 24 hours to use the 02 chat function both on the PC and from the O2 app on my phone. All it says is please wait we are checking for an available agent. However, this never changes. When do you expect this function to b...

Koi72169 by Level 1: Joiner
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Resolved! Huawei tablet redemption

Hi, I bought a Huawei P20 Pro on 1st of December of 2018, I don’t know how I can redeem my free tablet, on the O2 store don’t help me to much, the time is running out and I see myself without it, thanks

Manuliver by Level 1: Joiner
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Resolved! Husband being able to access his details!

Hi, in 1998, my husband and I bought matching phones with consecutive numbers. Both accounts were made in my name. However, I'm working abroad for a year or so and he's now stuck in Uk with several issues and needs to be able to access his account - ...

Karin by Level 1: Joiner
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Resolved! Is web chat unavailable?

I have been trying to start a webchat with o2 since Christmas but every time I log on, there is a banner saying, "Give us a momentWe're just checking to see if there's an available agent." Is web chat offline or am I missing something?

shentjdp by Level 1: Joiner
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Resolved! Moving home outstanding payment appears

Hi there. I have moved to my new address a year ago. And I have received a call from the Debt Collectors now regarding my debt to O2. I have checked my account and there are no debts outstanding or anything like this. Will you help me to resolve this...

valwizard by Level 1: Joiner
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