Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Disney Plus Activation

I’m struggling to activate my three months free Disney plus offer. I go to ‘extras’ and then ‘ready to redeem’ where I see the offer. However, when I select ‘continue’ nothing happens and I don’t get redirected to Disney’s website. I’ve tried in the ...

RTW555 by Level 1: Joiner
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Delivery of new phone

Good morning, I ordered a new phone yesterday and got a message this morning, that my phone had been delviered but nothing has shown up. Please could you let me know whether it is still in transit or if there has been a mistake? Kind regards

Resolved! Audible subscription

I do not wish to pay a subscription to Audible now my free period has passed. Please cancel it for me

gF1 by Level 1: Joiner
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Disney plus add on and upgrading

Just a quick query really. I have Disney plus as a paid add-on on my current phone contract. I'm due an upgrade but when I looked at it yesterday it just automatically adds my Disney plus as a paid add on to my new contract. If I cancel my Disney plu...

Yamski by Level 1: Joiner
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Resolved! Overseas use

I travel to Marrakesh tomorrow and wish to add an unlimited zone 3 data roaming g don’t on for while I am there please

Number porting from old network not completed

I purchased 2 pay-monthly sims and transferred 2 numbers from Three to O2 last week, entering the PAC numbers during the order process. One went through immediately during the order process and when the sim arrived the old number was in place. The se...

SicaldSnr by Level 1: Joiner
  • 441 Views
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Cancelled 02

Good evening, I was paired with a virgin media deal for wifi. I got given a sim card however I have never used it. I have cancelled both virgin media and O2. However I am still getting messages through of bills I owe. Please can you cancel my account...

Ellie200 by Level 1: Joiner
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Roaming query

On holiday in Turkey with my partner, both have 02 monthly accounts. Each of us has switched off 'data roaming' and 'mobile data' but her phone (Samsung) is showing an 'R' and a signal which we presume means it is roaming and potentially incurring un...

dennis1 by Level 1: Joiner
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