Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 45227 Views
  • 0 replies
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Haven’t received same day delivery

So I ordered my phone at around 11pm this morning, as I went to checkout o2 offered a same day delivery service it cost me an extra £9.99 and it said it would be with me between 6pm - 10pm. I tried to track my parcel but on DHL website it stated it w...

Resolved! cancel my contract

i have been trying to cancel my contract for a month now since it expired. i will not be paying anymore money on this as i have already took out a new contract with a better provider and im sick of being told i cannot cancel so i have ensured my bank...

CS2 by Level 1: Joiner
  • 1225 Views
  • 6 replies
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Recycle

I’ve sent my iPhone 8 Plus to recycle to 02 and payment was £260 I sent it soon as I got the packaging from o2 now got email saying they revised my payment to £205 that’s not fair if Royal Mail delivered my parcel late I sent on time really unfair

Erm by Level 1: Joiner
  • 705 Views
  • 2 replies
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How to remove 'default' from credit report

I have sent 2 emails to credit referral so far and absolutely no reply, this is how O2 treating their ex customers? By making their account defaulted and not replying to the email? I am a good payer and I never had any problems or companies on my bac...

Asproiu by Level 1: Joiner
  • 659 Views
  • 2 replies
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Resolved! Mast not working

The website informs me that the mast in EN6 4LP is not working and the service will be poor until it is fixed. There is nothing on the website to indicate when it will be fixed or if any work has been undertaken. When will it be fixed?