Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Esim

Can you have an esim on a O2 monthly contract and have an international nano sim on pay as you go in the same phone, e.g. Apple iPhone XR?

R-D by Level 1: Joiner
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Resolved! Huawei

How do I find my invoice on my account I am attempting to claim the free ear buds and I can't find the info needed, any help appreciated as it's driving me mad going around in circles

Joelle by Level 1: Joiner
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Where are my headphones.?

I was promised Sony headphones when I purchased the phone months ago but they still haven't arrived.Why won't anyone talk to me unless it's an emergency? The rest of the world is back at work - why not O2?

Simonad02 by Level 1: Joiner
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Resolved! Retrieving invoice

Hello, I'm looking at getting a delivery note/ invoice for proof of purchase for claiming s free gift but I can't get hold of O2 Customer Service or Live Chat..can someone help?

Stacey21 by Level 1: Joiner
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Help! O2 has ruined my credit rating and I am applying for a mortgage ASAP

Hello, I've tried to contact O2 Customer Service but are having no success. @Martin-O2 is there any chance you could contact me ASAP at bethiemoseley**Personal info** as I don't have access to log in to O2 community (this has been sent via a friends ...

NightStar by Level 1: Joiner
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Resolved! Cancel Disney+

How do you cancel the free Disney + so that I don’t get charged for it when the 6months is up

Jooles by Level 1: Joiner
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Apple watch

My partner is on ee isit possible i could purchase a apple watch from o2 and then he can use with his devices given i pay for the watch etc per month..Thanks

Humairaaa by Level 1: Joiner
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PAC code

When I applied for the contract I gave the PAC code. Do I need to reapply cause I have a different number.

MINNY by Level 1: Joiner
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Age restriction

I am unable to unlock the age restriction because I don’t have a credit card. But obviously with how things are I can’t get to am o2 shop to shoe my ID to prove my age, am I able to email a picture of my I’d or is there anything I can do?

Sopffft by Level 1: Joiner
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