Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! apple airpods for £1 fiasco

hi i was hoping to get more help here i got my apple watch 9 45/50 days ago no code for the aipods i have spoke to online help 4 times every time been told it was upscaled to a manger and i would get my code in 24/48 hours and every time nothing the ...

Have not received my MasterCard Promotion

So I've been ran in circles with this one. Was meant to receive my MasterCard on 15th of May. I've done EVERYTHING I can. Emailed O2 Claim. Got told after a few weeks to wait for O2's Validation was told to wait a week, 10 days have elapsed and I hav...

Verification code

Hi I am trying to get into my Google account which is set up to my uk number with o2. I am currently in Australia and I can not access my uk number. I need a verification code to get into my Google account which is registered to my uk number

I just want to keep my phone number

I want my phone number back…! I got no more connection , No text no phone calls..!Please help my with my phone number! I already start to pay my bills!

Resolved! Disney Plus Premium for 7.99 / month ?

Hi Looking on Disney+ Discount Codes April 2024 - MoneySavingExpert it suggests you can get disney+ premium for £7.99 / month then get an additional £2 off your airtime bill. I go on my extras page but it says it's £10.99 not £7.99 ? Have the prices ...

Change tariff

Have tried to change my tariff and keeps saying error. Please help!!

Payment

I made a payment of £141.35 on 26th June and you have taken a payment today of £71.43. Could you return this money to my bank account please.

Request for a refund

I would like to request for a refund for an order that was cancelled more than 10 days ago 17/06/24. Order No#NC70920200 I have tried contacting customer services regarding this and I was told the money will come back automatically. I made an upfront...

Disney Plus

I want to cancel Disney Plus as it was a free extra and now I am being charged for it. I cannot see where to do this. There is no manage extras or cancellation option when I view it in my O2.

Cafeyn Subscription

How do I unsubscribe the Cafeyn Subscription which is paid through my O2 account.

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