Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Upfront cost reimbursement?

Hey,So I paid £200 upfront for a contract phone recently. I used the change of mind policy within 14 days as the phone didn't feel right for me. The website is now saying I'm able to choose another phone, however I haven't received £200 upfront cost ...

1Ryan1 by Level 1: Joiner
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Amazon prime video

hi I've just upgraded my contract & am thinking of taking the 6months prime video, am being because I already have amazon prime I need to cancel it to take the 6mpnths free so does anyone know if that includes prime delivery?

change answers on satisfaction survey

I started answerring the satisfaction survey after glancing at the text and ended up putting 1s when I should have put 5s. Is there any way to change my answers? The person I dealt with was very helpful and I would not want to put anything negative h...

euan1971 by Level 1: Joiner
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Mobile data

Hi I am in the Algarve and I have no internet and what's app wont work. It says could not activate mobile data network. I have turned phone on and off I have data and roaming is on but it wont allow 4G. I normally have 4 G. Any ideas?

Lillybet by Level 1: Joiner
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Resolved! Voice mail

Hi there.Did someone can remind me how to extended time to 30 sec after answer machine(voice mail)start record message.Now i got set up after 15 sec.I remember i need send text to o2 with something.Thanks in advance

Chris7411 by Level 1: Joiner
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Resolved! Call log

Hi so my insurance has asked me to provide them with call logs from a few years back for a claim I was told I could do this on here but I am not sure how

DCOLE by Level 1: Joiner
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