Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I live in the middle of nowhere with very slow landline broadband. I can get a decent 4G signal from one window!Does anyone know if I can purchase one of the data only SIM contracts and use it in a 4G hub which I can install with an external antenna....
Hi I have been using Wifi Extra to automatically connect to the London Underground wifi for the last couple of months, but now it's stopped working saying 'Connection Failure'. I can still get onto the service though the Virgin wifi network, but you ...
I accidentally deleted an entire text message conversation 2 weeks ago and would like to know which is the best O2 contact number regarding retrieving the deleted texts. I don’t know if I should speak to customers services or another department. Any ...
This might be a tedious explanation but here we go. So I ordered an Apple Pencil to be picked up at an o2 store on Friday only to receive a notification that it couldn’t be collected that day, which I was a little put out about as I ordered specifica...
I am in Spain why is my mobile data is not working
Hi, I had the 6 months free Disney + extra on my account this runs out tomorrow, I would now like to add the extra onto my account £5.99 a month but £2 off my bill but when I click on it, it says we cannot show you this extra right now. Does anyone k...
I signed up to the 6 months free disney plus with my O2 contract. I now can't find the option to opt out of this but don't want to pay for it.
2 weeks ago I left Vodafone with my pac code, went online and joined 02 giving my pac code and mobile number to be transferred over a few days later my sim arrived popped it in the phone and the number had not been transferred --- So this last weeken...
Hi there I’m a new customer I ordered the iPad Pro 12.9 inch last night around 9:30pm uk and selected today’s date which says delivery between 8am and 10pm I’ve not had a dispatch email or text. do they text at anytime of the day thanks
I put a claim in today for my damaged phone and I was supposed to receive an email with all the relevant information I needed on it including my claim number which I need to put on the front of the package. I haven't received that email. Anyone have ...
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