Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Order of iPhone 12 pro

I ordered a new iPhone 12 pro with o2 on Friday. They emailed the same day to say that the phone was out of stock. I’ve had no update and it’s saying I don’t have any orders when I try have a look at the updates.

ChloeK by Level 1: Joiner
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Free claim

I got a Google pixel 5 just over a month ago and tried to claim my free Bose headphones. Since I made the claim I have had no email to tell me if my claim was accepted or not.

LiamH3 by Level 1: Joiner
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Resolved! Incorrect Charge for MMS

I was just charged for MMS which I have not sent, and I tried to call 4445 number, but the bot is not understanding my issue and keeps dropping on me, therefore I am not sure where I can get help to remove the charge and prevent further charges that ...

Kasia13 by Level 1: Joiner
  • 517 Views
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Wrong order

I accidentally signed a contract for an iPhone 12 Pro thinking it was a Pro Max.At the moment I’m waiting for O2 to accept the contract.Is there a way to exchange product before I get it? Or maybe to cancel the order?The thing is that it is a birthda...

Outstanding query

I am trying to purchase a Apple Watch on contract but it is advising me I have an outstanding query on my account. I have contacted o2 and spoke to someone and they have advised that there is nothing outstanding on my account? All my payments are up ...

Rose94 by Level 1: Joiner
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Resolved! Call to another country

Hi guys, how much will cost me if I want to make a phone call from here to Bulgaria? I want to dial a mobile number from my mobile phone. And if I ring will they have to pay something in Bulgaria? Thank you!

SAT by Level 1: Joiner
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Bluetooth earpiece

Hi folks, do you know if you can still buy the Bluetooth earpiece that was out years ago for phones. Or is it that you have these new ear bud things that do it?

Lippy1 by Level 1: Joiner
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O2 Wifi

Hi All, I have recently changed my phone to the Samsung 10+ and for some unknown reason i cannot connect to the o2 Wifi automatically when out and about and when i connect in the Sainsbury store to use their scan app, my phone says it is connect to t...

Kazza22 by Level 1: Joiner
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Resolved! Bolt ons

i am confused about Bolt-on's. After i have purchased extra data, do i then have to cancel it to stop it being a recurring monthly charge? if so, how do i do that?

pixie90 by Level 1: Joiner
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Resolved! Disney plus

I have Disney plus free for 6 months, I was told I could deactivate the automatic renew on it so I wasn’t charged after my free 6 months, does anyone know how to do this?

Smc1 by Level 1: Joiner
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