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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by • Former Staff
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Charged twice

I've just checked my bill, and you've moved me up to Disney premium for £10.99 instead of the normal £7.99 option for absolutely no reason and you've also charged me twice taking my next months bill up to £60 something. Can you explain this and cance...

Cancel unauthorised order

Hi, someone called me and made an unauthorised order for can you please cancel this to avoid any payment I would be asked from 02 thanks. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Ajib by • Level 1: Joiner
  • 257 Views
  • 2 replies
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Delivery

Hi thereDPD tried to deliver my new phone today but couldn't because I hadn't receieved the 4 digit pin as it had been sent to my old number ending in 929 is there a way to change this

Wallace95 by • Level 1: Joiner
  • 263 Views
  • 1 replies
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Resolved! Esim

Hi old phone won’t work to transfer it says it’s not eligible 

DL24C19 by • Level 1: Joiner
  • 215 Views
  • 1 replies
  • 0 kudos

Disney+

I'm not being allowed to downgrade my disney+ subscription, I have just been notified of the change in pricing and it seems the premium has already been picked for me

Mitchyl by • Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos
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