Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Will there be additional data/text//calls charges post Brexit when on Holiday?

With Brexit beginning in January, will there be any additional or new charges from O2 regarding data roaming, texting or calls? Obviously we are moving away from many of the European Union rules and regulations so I wondered how this would affect my ...

Will-44 by Level 1: Joiner
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Resolved! Recycle phonee

I need the Freepost address label to recycle my phone, it wasn’t attached to my email

CL1 by Level 1: Joiner
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  • 1 replies
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Delivery note

Where do I get a copy of my delivery note, to claim my watch, Huawei are being really sniffy about sending it to me

Kevgen by Level 1: Joiner
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voicemail "select 5 to call number back" not working.

Hi there so i currently have the really annoying issue with voicemail. i call "901" to listen to my messages and then after i have listened normally i can call customers back by selecting "5" on the keypay but it just says invalid number. i've called...

AJHaden by Level 1: Joiner
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Cancelling Insurance

I would like to check whether my iPhone is insured, and if so, I would like to cancel it. However, when i ring 202, I'm directed to the O2 website, and when I access the O2 website it advises me to call 202. I'm just going in circles so is there any ...

JSDB01 by Level 1: Joiner
  • 560 Views
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4G & Wi-fi Calling enable

Hi all I've had my number ported over from Vodafone on to an o2 SIMO plan. This eventally happened yesterday and as I live in an area with not so great signal i find that having wi-fi calling enabled helps greatly indoors. I've tried to enable this f...

BPatel by Level 1: Joiner
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Paying off my device plan

Am I able to pay off my device plan in full in an O2 store? As I cannot carry my phone at work and callbacks for payments are between 8am - 6pm and I am not able to select a time.

Andy69 by Level 1: Joiner
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Headphone offer

I purchased a Sony Xperia 5 ii from O2 on the 2nd of December. I've tried to claim the free headphones but can't as the site say that the offer has finished (even thought the redemption period is supposed to be until the 16th). The local O2 shop staf...

O_dear by Level 1: Joiner
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Insurance Claim Collection

I have a replacement/collection booked for today. I have received a text from DPD but I am not sure what to write on the envelope. I don't seem to have an email from O2 I just have a text with my claim number on it.