Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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DHL DELAYED

Has anyone recently been able to sort out with O2 or DHL after ordering a phone etc. from O2 and then tracking your order only for it to say delayed and to contact the sender. Been in contact with both customer service departments regularly since as ...

kmag52 by Level 2: Apprentice
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DHL delivery

Anyone else have any problems with DHL, ordered my phone on monday, and it’s thursday and is still not here, was given a delivery slot and turns out it apparently is not meant for me, and no one knows where my phone is!

Erin123 by Level 1: Joiner
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Resolved! Apple Watch

I currently have an iPhone and Apple Watch gps with o2 and want to pay off my phone with them and go to another provider (virgin). Will this affect the Apple Watch in any way or will it just not work? I am planning on using a PAC code to keep my numb...

Resolved! Beats headphones

I ordered a pair if beats headphones and have no information as to where they are or being delivered please help

Faldopar4 by Level 1: Joiner
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0344 826 0202

Hi, Could someone please help me? I have had a call from the number 0344 826 0202. The caller, Elenor said she was from O2 and wanted to offer me an upgrade as I had taken my contract out with Carphone Warehouse and O2 no longer work with CW. I didn'...

Cav by Level 1: Joiner
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Resolved! How to change delivery

I ordered a new phone for my son’s birthday 2 weeks ago as I would be home for the delivery, but it has been delayed and I am no longer available. The delivery was attempted today. How can I either change delivery address or get them to deliver at th...

VCh by Level 1: Joiner
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Resolved! No data usage

Just had my data turned back on after nearly 3 weeks, lost half of my data allowance for August due to not being able to use it and was unable to use September's data for 5 days, had really good customer service from 02 when I actually spoke to someb...

Resolved! Recent Mobile phone contract order

I have today placed an order for a new mobile phone. A few minutes ago, I received an email informing I must sign for delivery. As the phone is in my name, does that mean it has to be me who signs on delivery? I work 4 long days a week in a Nursing H...

Katey_20 by Level 1: Joiner
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Resolved! AirPod pros

I bought some AirPod pros and I pay monthly how to I view what is paid and what is owed?

Resolved! Insurance

Hi , i did a claim last week sunday for my damaged phone but still no reply back ? How long usually take ? Thanks

Reelnique by Level 1: Joiner
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