Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Charging me for extras I have cancelled

I have cancelled disney plus In time to stop it from charging me when the free period ends and yet i have received a bill charging me for it. As it is impossible to contact you I will be charging you 80 GBP for every hour I spend trying to contact yo...

Netgear Nighthawk M6

Hi All,Recently setup the Netgear M6 in North Wales on 2.4ghz and on the screen it says 4G+... but the signal is awfull!I have 4 devices connected but even with one, browsing the Internet is painful. It can take 10secs to download a page and sometime...

disney + offer

Hi, I recently upgraded package and thought I had selected the option to include Disney + for 6 months. But it looks like it hasn't come through. I'm still in my 14 day notice period, is it possible to amend to get the Disney + code applied to my acc...

Hi

Hi i would like to cancel my 02 sim order via virgin

Redeeming of offer

Hi, When I upgraded my phone, I was provided with a deal to purchase a pair of Beats Flex Wireless headphones for £1 instead of £69.99. I was sent a reminder message today to claim this offer and when I clicked on the link and added my personalised d...

Resolved! Amazon offer

I didn’t activate my Amazon offer when setting up my phone last month. Is there a way to do it now?

Resolved! USA INCLUDED

Hi I'm travelling to America for holiday. I've searched O2 website and that confirms USA is included but how do I activate it? Thank you in advance and please be patient I'm disabled so I'm not always able to reply straight away. Kindest regards

Blueyonder emails not synching on Android phone

My emails have suddenly stopped sync onto my Android Phone from blueyonder. What do I do as can't get this to work?

Resolved! need old number back

hello my 02 phone i have used for like 15 years broke like 2 years ago so i started using my aunties vodaphone spare phone she has (which im logged into now) the problem is that recently my computer broke and i lost access to my main email which is l...

Order

Tried ordering AirTags money is pending out of bank but haven’t received any confirmation or anything

O2

Forum Posts