Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I have had my phone stolen with my sim in. I've ordered a new phone and a new sim. How do I activate the new sim if I cant receive the text as my new phone cannot be set up without the sim and vice versa? PLEASE can someone help me. I cant even phone...
Hi I’m trying to get on my 02 to sort an upgrade as my phone is broke but I cannot get in as there sending a code to my number which is broke can you help?
hi i purchased a galaxy z flip phone and it states if you buy between 05/05/22 and 31/05/22 you can claim a free samsung smart watch but when i type in the email address on the o2 promotion flyer it doesnt come up and i cant find where i need to clai...
Hi I have just purchased a Z flip and it should come with a Samsung watch does anyone know where I get the code to claim it please?It's not on my order or in my account details anywhereThanks
Hello,I have just upgraded to a new phone, and want to return my previous phone for an agreed money back. Is there any particular way I should do this, any particular process? Thanks in advance. Regards, Craig Stevens.
I received my new contract and phone a few weeks ago. Inside my package was another customers new phone and details.I keep being told I need to ring and speak with other departments or get cut off. I took it to a shop and they can’t take it as it was...
Hi I ordered a iPhone 11 last week as it said it was in stock but soon as I ordered it as it was a upgrade on my phone it said it was out of stock and I am looking to know how long it’s going to be before it’s here??
Hi there, I am currently debating about switching networks and i have a few questions. 1) I currently have a unlocked OnePlus 9 Pro. I was looking into getting a Iphone 13 Pro max, is there a trade in plan?2) Apple has a upgrade plan where you can up...
Good morning, I’m sorry to bother you but I’m new to o2 and have not inserted my new SIM card. Do I need to do this first before entering my PAC number. I’m not very good with technology so any help will be appreciated kind Regards Elizabeth Russo
Hi I am travelling in New Zealand and have noticed my data download speed is greatly reduced to about 0.3Mbps. I have talked to O2 via the online app chat but they deny that it is their policy to trottle. My wife and and I have the same contracts and...
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