Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Keep my number

I have searched and searched cant seem to get an answer, cant get on chat as i havent got the my o2 app, i have ordered an 02 monthly sim for my daughter shes currently pay and go, iv tried for hours to submit the keep my number form fill it in get t...

pigginmad by Level 1: Joiner
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Valued customer

Hi, I have been a valued customer for many years with yourself! Surely you can do a better deal on phones than what is on offer at the moment. It’s pretty disappointing not to find a better deal with yourselves. Any advice will be welcomed many thank...

Marty82 by Level 1: Joiner
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Data usage

On my renewal date, at exactly midnight 3.72gb was used as soon as my new allowance kicked in, I am definite I didn’t use it, but all I am told by o2 was I must have, it was a phone update or background apps, it was the phone was on WiFi anyway but m...

Resolved! keeping an old number

I am looking for advice. I have been repeatedly trying to obtain my old number. I now live in Australia and my old number i had in the UK is connected to my bank account. I mean i can no longer even log onto my account due to changes in the UK system...

KiwiRae by Level 1: Joiner
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Disney+

Hi. I dont know if this has been convered but its completely baffled me. So I chose disney+ as my free extra, followed all the emails and activations, and now it says my o2 disney+ subscription linked to another email address...I only have 1 email ad...

AKJ by Level 1: Joiner
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Resolved! Complaints

Hi All, Would anyone be able to assist in providing contact for the directors office please? I am beyond fed up with the terrible customer service of o2. Funny thing is I’m not even a customer and this experience has cemented that I will never become...

SP3 by Level 1: Joiner
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Resolved! Ordered Airpod Max

Hi. I have ordered an Airpod Max via monthly repayments. I've been charged the upfront and also received the email for my contract however that was all about it. I am unable to take hold of O2 support via phone call and I'm not sure if I am still wai...

MBI by Level 1: Joiner
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