Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Switch to a lower plan and keep "Travel Inclusive Zone"

Hi,I've completed my contract. And for these few years, I will be working abroad most of the time. Can I switch to a cheaper monthly plan and keep the "Travel Inclusive Zone"? I'm open to both pay monthly or pay as you go.Please advise how I can make...

Resolved! How to cancel my airtime plan when my contract is up

hi, I have moved network due to low availability to service in my local area. I used a PAC code when switching to carry my mobile number over. Will I need to get in touch via a call or will my contract with you guys, O2, automatically cancel?Thank yo...

Refund Enq

Hello, I received an email, advising I was due a refund for account number - [MOD EDIT: Personal info removed]. I cannot enter into the account as I have left the network now, and am no longer with O2. I cannot sign into my02 for this account, as the...

Need pac code

Hi I joined with other net work and would Levine to keep my this phone num may I get pac code of my this num please which one is *********** [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Bill

Hi , I missed a payment was trying to pay online but side doesn’t work

Change name due to spelling error and to confirm an order that I have placed

I have spelt my name wrong which needs changing and I also need to confirm if an order has gone through, as I have a order number and have taken screenshots and have been charged for it but I have not had an email to confirm the order

Getting emails and texts everyday about a voucher expiring

Hello, So for the last couple of days I've been getting emails and texts from O2 saying "Just letting you know your NCBUYOUT**** (censored just in case) will expire on 11/09/2024." I have absolutely no idea what this voucher is for. I'm at the end of...

Amazon Prime Extra - Does it come with Free months or is it just a £2 reduction per month?

It's not clear whether this extra still comes with 3 or so months of free Prime or it's just a £2 a month reduction with a 6 month minimum.Anybody taken it out recently and can confirm?Thanks

i want to cancel an orderd sim card

i need help cancelling it

Phone delivery

Hi, I ordered the new iPhone over 2 weeks ago and when i ordered it, it stated up to 2 week delivery, last Friday would have been to weeks, I receive a text saying i would receive it on Saturday but i didn't receive anything to say it was delivered t...

O2

Forum Posts