Solved: Student discount not working

charlie29 · ‎08-07-2020

i have recently upgraded my phone and plan over the phone and the woman said to get my Unidays code and text it to the number 61202 once I received everything within 28 days.

I tried this and it says the code isn't recognised but I've double checked it and it is.
I can't get through to live chat or the phone, so i would like some help in being able to apply my discount.

Thank you

Anonymous · ‎09-07-2020

Hi, @charlie29,

https://www.o2.co.uk/studentoffer - on this link it's telling you to reapply for the code vis your Unidays account, but put in the store code option. Hope it works, but if it doesn't, give 0344 809 0202 a call, (they are open 09.00 until 18.00) and select you want to upgrade your phone -this way you will get to speak to a real person.

View solution in original post

MI5 · ‎08-07-2020

@charlie29

Discount help here Guide: O2 Open & Friends and Family discounts - How to sign up

If you need to call O2, numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LukasB · ‎09-07-2020

Hey @charlie29 just checking if this has been sorted by now or if you are still having trouble with it

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Anonymous · ‎09-07-2020

Hi, @charlie29,

https://www.o2.co.uk/studentoffer - on this link it's telling you to reapply for the code vis your Unidays account, but put in the store code option. Hope it works, but if it doesn't, give 0344 809 0202 a call, (they are open 09.00 until 18.00) and select you want to upgrade your phone -this way you will get to speak to a real person.

MI5 · ‎09-07-2020

As covered in the guide.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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