Solved: O2 won't let me cancel Disney+

Jasper77 · ‎04-04-2021

Hello, I signed up for a free six months of Disney+ but no longer want it. I signed into my Disney+ account and tried to cancel. I was prompted to sign into my O2 account to cancel. BUT there is no way of cancelling the subscription. This is another worrying example of companies ripping people off. I have had to contact my bank to stop any future payments as following O2's suggestions led knowhere. Beware!

MI5 · ‎04-04-2021

@Jasper77

It's very simple to cancel.

Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-04-2021

@Jasper77

It's very simple to cancel.

Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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