Solved: O2 signal in europe

Scarface · ‎19-06-2018

I am planning a holiday in the canary islands., can i get a good O2 phone signal for calls and data?

Or what network do i use over there

MI5 · ‎19-06-2018

You can use your UK allowances whist there at no extra cost, so that is the cheapest option for you.
You could use a local sim if your phone was unlocked which may give you faster data speeds but it depends what you want to use data for.
O2 will throttle your data if you use it for streaming services such as Netflix, YouTube etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-06-2018

You can use your UK allowances whist there at no extra cost, so that is the cheapest option for you.
You could use a local sim if your phone was unlocked which may give you faster data speeds but it depends what you want to use data for.
O2 will throttle your data if you use it for streaming services such as Netflix, YouTube etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎19-06-2018

It all depends on the local network..

Telefonica should work fine, although at peak holiday season they may put network controls in to protect their network.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Cleoriff · ‎19-06-2018

@ScarfaceThere are 4 main networks on the Canaries. These are

Movistar

Orange

Vodafone and

Yoigi

The one of choice, if with O2, is Movistar, as it is in Mainland Spain...

Veritas Numquam Perit

MI5 · ‎19-06-2018

I would also expect that Movistar will be the network that your SIM card automatically connects to.
If not you will need to manually search for it if it is your preference.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎20-06-2018

Hi @Scarface, I hope you'll enjoy those holidays Let us know if the replies above answered all your questions or if there's anything else you'd like help with?

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Scarface · ‎20-06-2018

Thank You

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