Re: Nuisance texts

Andy1515 · ‎07-03-2022

Hi

I had to change my phone number due to nuisance calls. This was successful but 'unwanted contacts' can still send me texts messages on the old number. When I text someone this is also stating my old number... can someone please help? Thank you!

MI5 · ‎07-03-2022

@Andy1515

Check your number in Settings >Phone >My Number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Andy1515 · ‎07-03-2022

Still no joy! Number is my new number. ..ahhh

MI5 · ‎07-03-2022

@Andy1515

Try resetting your network settings and if that doesn't work, go in store for a sim swap.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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