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No headphones vouncher

Arthur_Dent
Level 1: Joiner
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Registered:

Hi,

 

I am now at 50 days, many chases to O2 and still no voucher.

 

I've been promised it wold be resolved a few times and also told O2 are aware "there are delays"

 

So what's the longest anyone has waited?  Is 50 days a lot or should I buckle in for a longer wait?

 

Overall, it's an absolute ****** service as the headphones were the tipping point for me getting a contract and so from 1 to 10 where 10 is very likely would I recommend O2 to friends and family and I am currently at a 1

Message 1 of 4
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Jheeley17
Level 1: Joiner
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I received mine this morning after ringing up twice and its saying its expired ! Shocking service.

Message 2 of 4
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AlbertX
Level 1: Joiner
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Registered:

Same Here no code yet, damn 02 is so bad.

 

I was so happy with Virgin and all the promotions I got I never had to chase anyone

Message 3 of 4
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Arthur_Dent
  • 6 Posts
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Registered:

I tried ringing but was put on hold and told the wait time was over 30 minutes

Either don't want people ringing or lots are ringing because things are going wrong

Message 4 of 4
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