How to cancel Disney +

[Mouser]

I got an offer for Disney + and redeemed the code. My partner had an offer as well and did the same so I wanted to cancel mine but can't find an option to opt out anywhere in my O2. Has anyone seen where this can be done? Thanks

[Cleoriff · Accepted solution]

@Mouser 

Cancel in My O2 under My Extras, or via the Disney site.

[MI5]

@Mouser 

You can also call customer service to cancel Guide: Coronavirus Community Help and Support 

[Mouser]

Thanks for your replies. I think there's some bug as the offer is still telling me to redeem the code but ive already done that and it's working. It's not showing in My Extras other than to Redeem it, no cancel option. I'll have to call them I guess.

[MI5]

Mine was still telling me I had to redeem it for the first month.

After that it changed @Mouser 

[Mouser]

Ah, ok thanks. I'll hold off for a while then and try in a month or two. Thanks for your help!

[MI5]

You're welcome.
No rush to cancel for the next 6 months anyway