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Accepted Solutions
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Hi @Preywinder
It’s a scam and has been reported frequently on here. O2 are looking into it.
Block the number and report it to 7726
Reporting a scam email, text or call
Some scams might pretend to be from O2, or from an organisation you already deal with. It's important that we see examples of phishing emails, texts and websites so we can investigate and shut down scammers. To report a suspicious email, text or website:
- forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender
- for emails, forward the message to the organisation that it claims to be from. You can look up the email address to send it to on that organisation’s website
- for suspicious emails claiming to be from O2, create a new email draft with ‘Phishing’ as the subject. Attach the suspicious email and send it to phishing@o2.com
- get in touch with the Information Commissioner’s Office by calling 0303 123 1113.
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
- 128371 Posts
- 835 Topics
- 7592 Solutions
Hi @Preywinder
It’s a scam and has been reported frequently on here. O2 are looking into it.
Block the number and report it to 7726
Reporting a scam email, text or call
Some scams might pretend to be from O2, or from an organisation you already deal with. It's important that we see examples of phishing emails, texts and websites so we can investigate and shut down scammers. To report a suspicious email, text or website:
- forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender
- for emails, forward the message to the organisation that it claims to be from. You can look up the email address to send it to on that organisation’s website
- for suspicious emails claiming to be from O2, create a new email draft with ‘Phishing’ as the subject. Attach the suspicious email and send it to phishing@o2.com
- get in touch with the Information Commissioner’s Office by calling 0303 123 1113.
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
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@Preywinder If you don't know how to block a number, take a look at these links:
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- 24446 Posts
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@Churchy Scammers will have a truckload of numbers. Not much you can do except follow the reporting advice above and block the number.
