HELP! URGENT! CREDIT FILE UPDATE REQUIRED ASAP

[matts1]

Yet again, another damaged credit file due to my account failing to be closed.

Declined credit yesterday due to an o2 error, and i need my credit file updating ASAP.

I have sent the relevant emails but still await a response.

PLEASE HELP 😞

[Cleoriff · Accepted solution]

@matts1 

If you have sent the relevant info to the credit referral team then you have to wait to hear from them I'm afraid.

creditfilereferrals@telefonica.com

Credit File Referrals Team

Suite P

Arlington Business Centre

Leeds

LS11 0NE

Fax 0113 2025865

[matts1]

@Cleoriff  Thankyou for your response. Can anyone help escilate this case please? I am desperate

[Bambino]

@matts1 This is a customer community. Sorry to say that the advice given to you by @Cleoriff is all anyone here can offer.

[matts1]

@MI5

[matts1]

@Martin-O2 

[madasaf1sh]

@matts1 

You might be best going through the disputes process with one of the Credit Reference Agencies, but bare in mind it can take upto 60 days for your credit file to be updated. 

Who told you it was due to o2, as even the place you are applying for credit won't know the reason,