Error 42

[angrygrey1]

I can't get a response from 02, what I want to know is why do I keep getting error 42 messages when trying to text one specific number. Is the answer to go to a different provider as 02 are uncontactable.

[Cleoriff · Accepted solution]

@angrygrey1 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.