Billig

[Anonymous]

I payed my bill using automated method. I typed in wrong number o2 have filled out a ffrom 5days ago and I still have no connection due to them not finding payment has this happend before and how long will it take please 

[MI5 · Accepted solution]

It could take weeks.
You really should set up a direct debit to avoid such issues.

[jonsie]

If you had the same problem previously you really need to reinstate the direct debit.

[Cleoriff]

In case @Anonymous comes back...and to help with future payments, I will offer this guide for their perusal http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/m-p/874982

[MI5]

Nothing in there about paying to the wrong number though
Someone must have thought their luck was in having someone else pay their bill for them

[jonsie]

Early Christmas present.....

[Cleoriff]

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@MI5 wrote:
Nothing in there about paying to the wrong number though

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True......and I make no apologies for saying that in my haste...I posted on the wrong thread... So duh me . Though a bit of light reading never hurt anyone...