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Airtime Bill

kumari
Level 1: Joiner
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on ‎03-04-2024 12:52

on ‎03-04-2024 12:52

Hello, Team i returned the watch & sim but there is a bill generating to-words the Airtime this is a bit strange and it's been 2 months. The amount was debited from my account may I know what is the reason why you didn't close my account?

 

I'm requesting you to please close my account and return the Airtime amount you debited from my account

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MI5
Level 94: Supreme
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on ‎03-04-2024 12:54

on ‎03-04-2024 12:54

@kumari 

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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