Solved: o2 tracks

Anonymous · ‎22-02-2015

how do i stop being charged £1.50 p.w from o2 tracks its for top 40 music which i have never saw or herd any of it i dont even know how to get in touch with o2 tracks as there is nothing on my iphone screen to click on to probably pretty easy when you know how.

Anonymous · ‎22-02-2015

hi

Go to the app,then go to the 'My Account' section and select Manage Account at the foot of the page then click Unsubscribe and then confirm your selection.

hope this helps

Edit: if you dont have the app anymore, try and send STOP to 3107054.

View solution in original post

Bambino · ‎22-02-2015

Check your MyO2 page to see if you've subscribed to it, and see if you can unsubscribe through there. If you can't, call Customer Service http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2

Anonymous · ‎22-02-2015

hi

Go to the app,then go to the 'My Account' section and select Manage Account at the foot of the page then click Unsubscribe and then confirm your selection.

hope this helps

Edit: if you dont have the app anymore, try and send STOP to 3107054.

Anonymous · ‎23-02-2015

U can send a text as STOP to 3107054 to cancel the O2 track subscription.

Anonymous · ‎05-06-2016

The text works yay top 40 no ROCK yes

MI5 · ‎05-06-2016

@Anonymous wrote:
The text works yay top 40 no ROCK yes

It's closing anyway at end of the month http://community.o2.co.uk/t5/Welcome-News/O2-Tracks-is-closing/m-p/970688#U970688

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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