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blocking nuisance texts

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Anonymous
Not applicable

on ‎11-02-2013 10:50

on ‎11-02-2013 10:50

Is there a way to block an individual number? I am getting spammy messages and want to block them. I have an ageing phone - a Motorola Razr 2 v8. I am on pay monthly with 02.

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MI5
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on ‎11-02-2013 11:19

on ‎11-02-2013 11:19

Forward the texts to 7726 (Spells SPAM) which is a service set up by the networks to monitor and act on spam texts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
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on ‎11-02-2013 11:01

on ‎11-02-2013 11:01

Not from O2's side it isn't unfortunately.

 

Some modern phones allow 3rd party SMS apps which can do this for you. Have you tried replying to the SMS with the word STOP?

 

If you have and it persists, you can go to www.phonepayplus.org.uk and report it there or you can ask O2 to change your mobile number which obviously may be the least convenient option.

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Anonymous
Not applicable
In response to Anonymous

on ‎11-02-2013 11:04

on ‎11-02-2013 11:04

Doesn't replying stop then tells the sender that the number is active, O2 will give you one free number change

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MI5
Level 94: Supreme
In response to Anonymous
  • 152116 Posts
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Registered:

on ‎11-02-2013 11:19

on ‎11-02-2013 11:19

Forward the texts to 7726 (Spells SPAM) which is a service set up by the networks to monitor and act on spam texts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎11-02-2013 11:26

on ‎11-02-2013 11:26

I want to stop receiving nuisance calls/messages | Support | O2

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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