Xbox Series X Repairs

Slinky1 · ‎16-09-2023

Hello

I am hoping someone is able to answer my question

I took out a monthly plan in early 2023 to pay monthly for a Xbox Series X. It has recently had an issue with the HDMI port. I have tried different HDMI ports from my TV, have tried different HDMI cables and they work with different devices, just not the Series X.

I have tried to find out information if it can be returned to O2 under the 1 year manufacturing guarantee for a repair but can not really find out any information.

Any help would be greatly appreciated

MI5 · ‎16-09-2023

@Slinky1

Device repairs | Help & Support | O2

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎16-09-2023

Or directly with Microsoft @Slinky1

Getting your Xbox device serviced | Xbox Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Xbox Series X Repairs

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