Using Lenovo yoga 3 tablet with o2 wifi hotspots

[Anonymous]

Ok, so the scenario is, you go into a coffee shop to drink coffee, or mcdonalds to eat etc etc and while there browse the net with their free wifi right? Wrong if you have a Lenovo Yoga 3 it seems. I know some Costa coffee's use O2 the same as McD. But I seem to have more chance of using McD, as long as I forgot the network in the meantime and sign in again. Costa o2 is a nightmare.

I open wifi, connect, it should bring up an android sign in page and away I go, only it starts opening the sign in page, pauses for ages, then comes up with a long stream which basically tells me that it couldn't connect to the server.

It shows I have wifi, I can see the little bars showing movement which generally shows when its sending/receiving data only despite saying connected, I am not as I cannot access the internet. 

If I open Chrome/firefox/browser it just says not connected to internet. I do not get a page where it gives me the option to sign in (the official o2 page) so I end up tethering it to my phone which defeats the purpose of using free wifi.

I have been to the o2 page and deleted the tablet, I also registered it to another email and its only good for the first use then it reverts to type. Same again if I completely restore the tablet as turning the wifi on/off again does nothing.

It also does similar in premier inn. Only then I get a page is not secure with a big red padlock and it won't let me go any further, Yet if I use my iphone I can access the free wifi anywhere so its not a site issue. Their wifi experts just told me there was no problem the first time and the next two times didn't bother responding.

I even downloaded the app, so surely I shouldn't need to log in all the time? But that seems to make no difference.

Are there any tec experts here that might have any ideas. because Google only came up with things I had already tried (such as trying to change the ip address to static, it won't let you unless you give it a whole new address) or endless people asking the same question. I just want to use free wifi
I have no problems with home wifi..

[Anonymous]

Have you tried a factory reset 

[MI5]

Sounds like you might be better off contacting Lenovo support as it could be a software issue that needs a ROM update.

[Anonymous]

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@Anonymous wrote:

Have you tried a factory reset 

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Yes, several times 😞

[Anonymous]

@MI5 wrote:
Sounds like you might be better off contacting Lenovo support as it could be a software issue that needs a ROM update.

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It seems from searching google though (which I always try first) that its not just mine, but other peoples devices too. But yes tablets seem to hit it more. I saw the question on their forum with only the same sort of answers I have already tried 😞

[MI5]

Have you tried opening different browsers to see if you can get a log in page to load?

[MI5]

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@Anonymous wrote:

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such as trying to change the ip address to static, it won't let you unless you give it a whole new address

Something I have done in the past is change to static ip and just increase the device count by 1

ie if the allocated dynamic ip is 192.164.1.35 change it to .36 or change the DNS range ie .2.35

You can have a play with the ip address to see if you can get any improvement without damaging anything.

[Martin-O2]

Hi @Anonymous did you have any luck getting your wifi issue sorted? 

[Anonymous]

Hi @Martin-O2. No, no luck 😞 Someone suggested I write on the Lenovo forums but no answers there either. Meantime I was sat in an o2 hotspot,  trying to get connected for an hour Saturday before giving up. while hub and my little one were busy on their tablets. They are both Lenovo so I don't think it can be the system as they are both uptodate.

I am convinced its down to the stupid android built in connect page. I cannot bypass it, if I do, it  says I can connect anyway sometimes if it doesn't come up with an error link (can't connect to such and such, link unreachable) but although passing data, won't let me online.  if I open a browser its not connected anyway and unlike my iphone, will not bring up the log in page regardless. I even tried taking off my device again but no change.

Funnily enough though, usually mostly I can log in with The Cloud, and the shopping centre wifi. Its just o2 that's the problem one 😞

[Anonymous]

Hi @MI5 I did, I even downloaded firefox as well as the android browser and chrome. It just says page cannot open, unable to reach as not connected to the internet. Unlike my iphone, even if I turn of mobile data,it will bring up the free wifi page, my tablet won't.