Update to Windows Phone 8.1

[Diziet]

Hiya,

  Today I got the update to Windows Phone 8.1 (Cyan) on my Lumia 920.  All seems well except one quite major, for me, thing.  The calendar no longer functions at all.  I can pin/unpin it from the start menu but that's it.  I can't open it and the icon is 'greyed out' so to speak.  Clicking on it via the start screen or menu does nothing.

  I've tried removing accounts that use it and re-adding them, of course I've tried turning the phone off/on etc.  I've even tried changing other things that can use the calendar like the lock screen, in case they had it held open and the update was locked. So far I've been loathe to try anything too drastic like hard resets/wipes.  Any advice?

Here's a screen shot with the calendar disabled in the top right:

Lumia 920 Calendar Screen Shot

Thanks in advance for any advice,

Paul

[Anonymous · Accepted solution]

Let's hope some tricks and tips can be sent your way by members or by using google.

One last resort is a hard reset which is suggested after a major update to clean out old files.

[MI5]

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@Anonymous wrote:
Let's hope some tricks and tips can be sent your way by members or by using google.

One last resort is a hard reset which is suggested after a major update to clean out old files.

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I take it you have no idea then bob

[Anonymous]

I saw this http://forums.wpcentral.com/windows-phone-8-1-preview-developers/275073-calendar-not-working-after-8...

[MI5]

Yep, looks like a hard reset is required..... 😞

[jonsie]

Seems to be a common bug but some are suggesting resets fix the problem. Another reckons you should check the store to see if there are calendar updates.

http://answers.microsoft.com/en-us/winphone/forum/wp8-wpemail/calendar-error-after-81-update/c1aa71e...

[Anonymous]

Possibly so. 😞

Please make a back up of Your saved data before Carrying this out Diziet

http://www.hard-reset.com/nokia-lumia-920-hard-reset.html

[MI5]

Your phone should auto backup to your OneDrive - Just check backups are turned on in settings first.

[L_W_Ward]

As mentioned back up and try to factory reset. This usually works with me when it comes to updates but i've not needed it since I installed 8.1 update 1.

[Diziet]

Thanks for all  the quick advice.  I'd tried google but clearly my foo was failing me so thanks for the links bandofbrothers & jonsie.  No update has popped for the calendar in the app store yet, though a good dozen or so other apps had updates. I'll make sure I've got backups done before I do a hard reset.

I'll reply again to this when I've done the reset.  Ta.