Samsung S5 - can a faulty charging port affect the aerial/antennae?

[Anonymous]

Hi,

My Samsung S5 started acting weird last week where it kept saying it was overheating and when I eventually turned it off to charge it, it complained that the battery temperature was too low. The messages disappeared so I plugged the chrger in. Instead of charging, it drained the battery dead.

Since then, after trying different sims and batteries in my phone and resetting to factory default the faults are:

- It won't charge at all

- It won't get a signal, it says no service.

As it still has a year left of warranty I had a chat with O2 about this and was about to book a repair but felt it necessary to tell them it has a crack in the screen from a few months ago. I was told that the screen would have to be repaired as they don't do partial repairs. This means I will have a cost for screen replacement before they will even look at the other faults. As I have £150 owing on thjis device I am wondering what to do.

My questions are:

1. Could the charging and no service problem be related?

2. Does anyone know how much 02 charge for fixing an LCD display?

3. Has anyone else had similar faults with charging/antennae and how much did it cost to fix?

Thanks

[Anonymous · Accepted solution]

Hi,

Samsung says they have to repair the screen at £104 before they look at the rest. With £135 owing on it (down £15 since I last wrote) I can't see the point getting it repaired to then have to continue paying for it. I might as well cut my losses and pay the £135 and get a new phone. Its a pity really and although I can sort of understamd why they need to repair the LCD I cannot help feeling it is like having an engine problem with my car and them inisisting on me having the cracked windscreen replaced...hey ho, live and learn. Dan

[MI5]

It's more like have a cracked cylinder head and not replacing the crankshaft before changing it.

[jonsie]

You can change the cylinder head without having to strip the rest of the engine....

#justsayin'

[MI5]

I didn't say that though