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SMS

Anonymous
Not applicable

on ‎27-11-2017 12:58

on ‎27-11-2017 12:58

My SMS is not working properly need help
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MI5
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on ‎27-11-2017 13:02

on ‎27-11-2017 13:02

Remove sim and give it a wipe.
If no help, manually select Vodafone from your network connection and wait for it to fail, then reselect o2 again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎27-11-2017 13:23

on ‎27-11-2017 13:23

If all that fails ^^^^^^^...you could pop instore and get a new sim. They will transfer everything over for you if you ask nicely wink

Veritas Numquam Perit

Girl in a jacket
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jonsie
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on ‎27-11-2017 22:22

on ‎27-11-2017 22:22

The Vodafone trick will release any blocked messages but can you please elaborate on your opening post @Anonymous

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎27-11-2017 22:29

on ‎27-11-2017 22:29

Sending texts can also fail if you have a PAYG sim on a contract account or vice versa,
Have a look and see if your message centre number is correct and some other suggestions here.
http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),C...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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on ‎28-11-2017 12:24

on ‎28-11-2017 12:24

Hey @Anonymous How are you getting on with this? Are you still having sim problems? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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