Nintendo switch

[SamHale]

Hi. 

I ordered a Nintendo switch but I’m unsure when the payments go out. I didn’t choose what date I wanted it to go out or does it go out on the same date every month from the date you ordered it? It’s on contract over 6 months thanks for help in advance 

[MI5 · Accepted solution]

@SamHale 

It's usually a couple of days after for the first bill then the same every month.

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Thanks

[SamHale]

For some reason I can’t go in as I’m not a customer with 02. I don’t have my phone contract with them so they don’t allow me to go in the my 02 services 

[MI5]

@SamHale 

You'll need to message them or call then to be sure, but as I said, It's usually a couple of days after for the first bill then the same every month.

0344 809 0202