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Error 49

Hrk1508
Level 1: Joiner
  • 1 Posts
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on ‎18-11-2021 20:28

on ‎18-11-2021 20:28

Since upgrading my mobile to an iPhone 13 almost 2 weeks ago I can no longer get my data plan to go back on my Apple Watch! I keep getting error message 49! Despite tackling the 202 obstacle course and talking to 4 advisors I keep being told to just keep trying and that they are working on the issue! Extremely fed up and disappointed. 

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MI5
Level 94: Supreme
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on ‎18-11-2021 21:51

on ‎18-11-2021 21:51

@Hrk1508 

I'll ask @O2Georgina to help in the morning.

You may not have the correct iData bolt on enabled on your new account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Georgina
Former Staff
In response to MI5
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on ‎19-11-2021 07:58

on ‎19-11-2021 07:58

Thanks for the tag @MI5 

@Hrk1508  I will send you a private message now

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