Solved: Credit available on PAYG sim in Tracker.

SamWP · ‎06-11-2018

I have put a PAYG sim in a cat tracker. I was able to top it up as a guest on the website, but can't see a way of registering it on my account without removing it from the tracker and temporarily putting it into a phone as th registration process involves O2 sending a code to the sim in question. Can anyone think of a better way?

MI5 · ‎06-11-2018

As you say, there is no other way to do it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-11-2018

As you say, there is no other way to do it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

liggerz87 · ‎06-11-2018

Have you tried my o2 bring in products part or call customer service and see if they can bring it in for you

jonsie · ‎06-11-2018

A text has to be sent to the sim...,.

@liggerz87 wrote:
Have you tried my o2 bring in products part or call customer service and see if they can bring it in for you

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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