Re: Youtube

blissgirl · ‎11-12-2015

Hi guys Im having trouble on youtube can't watch videos as circile just goes round & round have you had any problems or is it just me? was working fine last week even tried it on mobile

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone

MI5 · ‎11-12-2015

Try it on your browser and if it works ok delete app updates and let it re-update itself.

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Anonymous · ‎11-12-2015

Are you using via app or pc?

Try uninstalling & reinstalling the app.

It maybe a glitch if its just updated the app on your phone

MI5 · ‎11-12-2015

It's a system app so can't be deleted. You can only delete updates and reload them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

blissgirl · ‎11-12-2015

@Anonymous on pc using internet explorer & firefox

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone

Cleoriff · ‎11-12-2015

Hi @blissgirl I have just tried it on my PC using FF...seems to be working well for me?

Veritas Numquam Perit

MI5 · ‎11-12-2015

When you tried it on mobile did you use the same wifi connection?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

blissgirl · ‎11-12-2015

working on mobile using internet but not on app

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone

viridis · ‎11-12-2015

I've had a few issues today with yt, seemed to be failing to load the adverts before some videos, kept spinning.
Voids without ads worked fine..

MI5 · ‎11-12-2015

Sounds like a wifi error - reboot the router.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.