I have been billed an extra £19.86 for calling 09066353108 that in hand never called. Spoke to a vir

[Stamey]

Virtual assistance . I need to talk to a human. 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

[pgn]

Google is, as ever, your friend, @Stamey 

https://dealsinsider.co.uk/help/09066353108

tells you what to do. Good luck!