Re: How do I upgrade???

Anonymous · ‎26-06-2015

This may sound like a really stupid question but how to I upgrade to the phone I want?? Im scheduled for a free upgrade in August (a while away, I know, but I thought I should check some phones out now) and I was wondering what happens. Do i have to email them and say that my contracts run out and i want to upgrade or will they contact me, or will they just send me a phone that they think ill like???

sorry, Im really new to this :S

Thank you in advance for any advice you can give me

perksie · ‎26-06-2015

You can choose any phone and see the prices and monthly fees in MyO2 along with your upgrade options, you can normally do this in the last 30 days of the contract.

If you do nothing your contract will continue on a monthly basis until you decide what to do.

On a "free" upgrade your choices might be limited.

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Cleoriff · ‎26-06-2015

No dont wait for them. Start browsing now for deals /phones you want...

https://www.o2.co.uk/shop/phones/#sort=content.sorting.featured

If you find what you want, just contact CS a month before contract end....or you can do it via My O2

http://www.o2.co.uk/myo2

Another option would be to buy a phone outright (funds permitting) and go for a sim only deal (as I did in January)

Veritas Numquam Perit

viridis · ‎26-06-2015

Pop in an o2 shop when you're ready, say ello mate I wanna upgrade to the happy staff member serving you (if he's not happy give him a hug, it works) choose ya phone, choose ya tariff, pat the staff member on the head on ya way out, walk out grinning like a Cheshire cat cuz you got a new toy.
Well, that's what I do anyway...

Cleoriff · ‎26-06-2015

@viridis wrote:
Pop in an o2 shop when you're ready, say ello mate I wanna upgrade to the happy staff member serving you (if he's not happy give him a hug, it works) choose ya phone, choose ya tariff, pat the staff member on the head on ya way out, walk out grinning like a Cheshire cat cuz you got a new toy.
Well, that's what I do anyway...

Ah yes...but you are unique @viridis...however...yep...that's a good way to go...

Veritas Numquam Perit

MI5 · ‎26-06-2015

Just log in here to see what you can get and what it will cost https://www.o2.co.uk/upgrade/?disambiguation_id=a4ce6c4e-2292-4194-a7a0-68714d328595

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎29-06-2015

Hi @Anonymous I hope you find the advice above useful. What phone do you want to get?

Anonymous · ‎09-07-2015

They've all been wonderful! I've been thinking about the LG G4 and some of the Galaxy phones look good too. I need something high powered because I use a lot of fitness apps, and listen to a lot of music

Anonymous · ‎09-07-2015

Thank you so much! Sorry for the late reply, I didn't realize people would answer so quickly!

Anonymous · ‎09-07-2015

Thank you so much for the links