Final bill and refund due

LisaM1 · ‎19-10-2024

Hi

just had my final bill was expecting a refund of £10 ( that was credit on my account) I can’t get a breakdown of the bill

Your credit note is for
16/06/2024

Your total due is
-£10.50

We'll carry £10.50 forward to your next bill, or go to My O2 for a refund

pgn · ‎19-10-2024

Nobody here can access your account, @LisaM1 - you would need to Guide: How to find help & contact O2 - the DM option via X in the guide works well if you use X.

Good luck @LisaM1.

Links to O2 Social Media Team here

MI5 · ‎19-10-2024

@LisaM1

That is showing a refund due to you.

You can request it in your My O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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