on 22-01-2024 13:49 - last edited on 22-01-2024 17:27 by Mike_T
I haven't received two gifts that I was promised earlier this month by you:
1. £65 for returning the wrong parcel I received from you.
2. £25 charge on my phone for a few minutes call to Singapore in December 23.
My number xxxxxxxxxxxxxx
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
on 22-01-2024 17:29
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202
Guide: How to find help & contact O2
on 22-01-2024 17:52
Are you sure it was O2 you spoke to initially and not part of an elaborate scam?
If it walks like a duck....