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When to get queue skip wristband retrieval?

Marsha11
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Hello,

 

I will be attending an event at the O2 tomorrow and would like to inquire about the process of obtaining a wristband. Can I arrive at the venue and acquire the wristband on-site, or do I need to obtain it in advance?

 

If advance retrieval is necessary, please advise the appropriate time frame for my arrival, considering that I will not arrive in London until 4:00 p.m. or 5:00 p.m.

 

Thank you for your assistance in this matter.

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MI5
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@Marsha11 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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@Marsha11 


All the information  on the perks at the o2 can be found here, no need to ring customer services

 

https://priority.o2.co.uk/groups/5b6d67bb52faff003f3963fe

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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No mention of wristbands that I can see.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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It is here : click on one o the tiles https://priority.o2.co.uk/offers/65f43cac434058322012d783/the-o2-skip-the-queue-whether-youre-seated...

madasaf1sh_0-1711031286628.png

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 8
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MI5
Level 94: Supreme
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👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marsha11
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I do not require an account view for the information, but I would like to know if I need to arrive significantly earlier than the scheduled time.

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madasaf1sh
Level 78: King of Kings
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I would say, read the information and aim to arrive when the queue opens... as the o2 gets very busy...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 8 of 8
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