This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

I am struggling with my bill i have had a heart attack

Go to solution
Sadif
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎19-03-2024 08:54

on ‎19-03-2024 08:54

I am struggling with my bill i have had a heart attack have tried to contact yourself for two days now but no snswer 

i eould like to make a complaint

Message 1 of 4
606 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎19-03-2024 09:04

on ‎19-03-2024 09:04

@Sadif 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Guide: How to find help & contact O2 

https://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
598 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎19-03-2024 09:04

on ‎19-03-2024 09:04

@Sadif 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Guide: How to find help & contact O2 

https://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
599 Views
0 Kudos

Go to solution
Oxonian
Level 37: Blazing a Trail
  • 11404 Posts
  • 293 Topics
  • 33 Solutions
Registered:

on ‎19-03-2024 18:52

on ‎19-03-2024 18:52

@Sadif

 

Welcome to this customer to customer community. I was sorry to read of your health issues.  

 

You might find this webpage relevant :-

 

Accessibility & Vulnerable Customers Policy | O2

https://www.o2.co.uk/access-for-all/accessibility-vulnerable-customers-policy

 

Completing the Support Request Form is something that you might want to consider. 

Message 3 of 4
562 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎19-03-2024 19:01

on ‎19-03-2024 19:01

As in the guide already posted.

Yet again pointless repetition.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
561 Views
Top Kudoed Authors
View All
Top