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Priority Railcard code

Flow2
Level 1: Joiner
  • 1 Posts
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on ‎06-11-2024 12:59

on ‎06-11-2024 12:59

I got a priority Railcard code and stupidly bought the wrong Railcard!

It has been refunded by network rail but now I can't reuse the code to get the correct Railcard as the same code appears in my priority screen as used. Can it be reactivated or removed so I can get another please?

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MI5
Level 94: Supreme
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on ‎06-11-2024 13:04

on ‎06-11-2024 13:04

@Flow2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

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