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No email of order confirmation

Kmoz
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Hi

I have ordered 2 Fitbit Charge 3’s using the o2 priority app. I downloaded the confirmation receipt of order via the website. I have not received a confirmation email for my order so I am now concerned that I will not receive the ‘arrived in store’ email as I chose click and collect. What do I do?
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MI5
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@Kmoz chase it up with customer service http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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@Kmoz chase it up with customer service http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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You won’t get any confirmation until it’s dispatched
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andy48
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I ordered a Fitbit last night. I have the Order number & confirmation of order but NO email. I have been on the phone to O2 for an hour. No joy. they don't even have any contact details for O2 priority. Waste of time. I am concerned.
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Cleoriff
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@andy48

You will get a confirmation email when the device is dispatched.

When you were on the phone to CS did they say they could see your order?

Veritas Numquam Perit

Girl in a jacket
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jonsie
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