Re: o2 livechat

dailittle · ‎02-04-2020

hi is o2 live chat working? I have a query about charges for a new phone - I cant get through by phone and there seems to be no live chat facility working.

Thanks

David

O2Kurt · ‎02-04-2020

We've had the most success using the Skype line.

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

otherwise you can call them but its over busy 8am seems best.

regards
Kurt

MI5 · ‎02-04-2020

No live chat currently, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Harriettjane13 · ‎02-04-2020

Hi, which account do you search for to contact them over Skype please?

MI5 · ‎02-04-2020

@Harriettjane13

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Harriettjane13 · ‎02-04-2020

still can't get through but thankyou

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