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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

payment of final bill

HelloI need to complete the payment of my final bill because I am leaving O2 but at tehe moment apparently I cannot access MyO2can you please advise how I can pay the bill ?thank you

Can’t find link to pay

My O2 account has already been cancelled. I was told I have airtime bill to pay. But I can’t find out how to pay for that Account no: [REMOVED] Mod edit - personal information removed

Extremely over charges

I had just £50 charge calling abroad and I Dealed with it 2 months ago making instalment payment just under £6 every month. I was on the phone for hours to set it up. And for a reason it never worked.on my account it shows I have bills didn't get pai...

switch device

Bill amount

Can you let me know why my bill is more than normal Thx

Persistent calls wanted me to renew my O2 contract

I am getting two calls a day from a person looking to help me renew my O2 contract. I left O2 several months ago to get a much cheaper deal. Any ideas how to close him down?

Not received my sims

Recently 02 rang me and said they will send two sims out 15.00 a month not received them however on bill it’s showing 15, ko 00 added but I haven’t received the sims? Can someone help n call me to discuss this

help terminating contract - no access to phone

Hi I am unable to sign in to myO2 because it's sending me a code to the telephone number that i no longer have access to.I have terminated my contract with O2 + Virgin that was for 18 months, but I am still being charged. I would like these bills to ...

Order bill

Hi, I ordered a new phone yesterday and had a message today saying the invoice is available to view. I can't locate this on the website. Please can you advise how I can find this?

Cancel contract

Is it possible to close my contact?

O2

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