My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8519 Views
  • 1 replies
  • 1 kudos

Logging in to my account

I’ve recently reset my password, but when I try to log in, it’s saying ive been sent a text with a code, but I’m not getting the text with a code, been trying for a couple of days now

Rich1984 by Level 1: Joiner
  • 225 Views
  • 1 replies
  • 0 kudos

Sophie Mcintosh 02 direct debit

Hi there I’m just wondering why there’s a direct debit set up when I haven’t got any contracts with you guys ? If there is can this be cancelled right away!

fraud - saying i need to pay money

okay so, a few months ago i ordered a sim card for pay as you go since i thought i was going to switch to O2. i didnt actually switch or put the sim in my phone but i ended up getting a phone call talking about how they can reduce the price from £10 ...

qtkoo by Level 1: Joiner
  • 451 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming in Turkey

Hi, please can you confirm if my current tariff includes free roaming in Turkey?

Filippo by Level 1: Joiner
  • 760 Views
  • 7 replies
  • 0 kudos

Unsubscribe from Marketing

For some reason I am unable to unsubscribe from marketing and irrelevant emails from O2. I click unsubscribe at the bottom of the email and then log in, and get presented with a screen with no actual options. See the screen shot I have attached below...

Screenshot_20240816_155447_Brave.jpg
AMDKilla by Level 1: Joiner
  • 348 Views
  • 2 replies
  • 0 kudos

Resolved! Link 2 numbers

Hi how do I link 2 numbers to my o2 

Dd11 by Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card

Lost my sim card

Raresh by Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos

Delivery of smart watches

I have had an attempted delivery today for the 2 smartwatch but I wasn't home I need to set a re-delivery for next Wednesday as I will be home to collect it

Scottboy by Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

Unable to Register eSIM - No Network Access

I recently updated my tariff and chose the eSIM option. However, it seems that my phone network has already been switched to the eSIM, leaving me without a network connection.Now, I'm unable to log into my O2 account to register the eSIM because the ...

KaliQ by Level 1: Joiner
  • 326 Views
  • 2 replies
  • 0 kudos